Our goal is to provide you with a 100% positive buying experience. If you have any issues with your purchase please let us know immediately.
We will accept returned items within 30 days of your order data. We will refund your purchcase price or provide store credit for the amount of your purchase only. We do not reimburse shipping and handling. Please contact us prior to shipping your product back and we will provide you with a return authorization number.
U.S. orders are shipped US Postal Service First Class Mail, Parcel Post Mail or Priority Mail with Delivery Confirmation, orders are shipped within two business days after receiving payment. PLEASE send us a separate email if you need an order by a certain date, and we will let you know if we can get it out in time. Sorry we do not ship COD.
International shipments are shipped via USPS Global Priority Mail and delivery times vary by weight and destination. Delivery confirmation or tracking may or may not be available. If available, there will be an additional fee if the customer would like to add the service.
Insurance is optional and can be added to any package. The rates are currently $1.35 for $1-$50, $2.30 for $50-$100, and $2.30 + $1.05 for each $100 (or fractional part of $100) over $100. Insurance may or may not be available on international shipments.
If you would like to add any of these services to your order, please contact us and we will be glad to provide the cost so you can pay at the time of checkout. If you decide to add them after you have already checked out, we would be glad to re-invoice you.
For international shipments, id Art and Toys is not responsible for any loss or delays due to Customs seizures. It is the buyers responsibility to know what items are prohibited from entering their country.
Because of our store location, we are required by law to collect 6.00% sales tax on the merchandise total for shipments to PA. Out of USA orders: All foreign countries outside of the USA may have a "customs" or VAT tax applied to their order by your country. We have no control over each countries "customs" taxes, and they vary from country to country. These taxes or tariffs are the responsibility of the buyer.
id Gallery will not release or sell your personal information or purchase history to anyone ever.
LIMITATION OF LIABILITY
The customer agrees that id Gallery shall not be liable for any direct, indirect, incidental, special, consequential, or exemplart damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or inability to use this website.